Patients are seen by appointment and the Receptionist will be pleased to help you with this. Appointments are available all day Monday to Friday. Please give as much notice for routine and non-urgent appointments as possible. Appointments are often booked in advance and if you leave it until the last minute, an appointment may not be available on the day you want it.
We are introducing an initiative to help people find the most appropriate source of help when they call our Practice or pop in to make an appointment. This means that our specially trained Reception staff may ask questions about why appointments are required. You are not obliged to answer the questions they ask, however by doing so we can make sure that those people who really need to see a GP can see them as soon as possible.
Virtually everyone who calls to make an appointment asks to see a GP, but very often help will be available more quickly from other highly skilled medical professionals such as Nurses or Pharmacists, or from other services including the voluntary sector. They can support people with a wide range of social, emotional or practical needs. Our trained Reception staff will be able to offer you the most appropriate help using the range of information they have access to.
Patients should either visit the Practice or telephone 222902 to arrange an appointment with any of the Healthcare Team.
Should you find that you no longer require a pre-arranged appointment, please telephone or call into the Practice to cancel the appointment. When Patients do not attend for appointments they have arranged, it wastes the Doctor’s time and can mean that another Patient will not receive an appointment at the time of their choice. If a Patient fails to attend for three appointments, they may be removed from our list of Patients and have to find an alternative GP to register with.
Patients with an urgent medical problem will always be seen the same day. Please tell the Receptionist if your condition is urgent and be prepared to give a brief explanation of the problem so that the matter can be dealt with appropriately.
URGENT CASES AND SICK CHILDREN WILL ALWAYS BE SEEN AS SOON AS POSSIBLE